Privacy Policy
This Privacy Policy governs personal data collected through the UISSW website only. It applies to individuals who visit the website or submit enquiries through website forms. This Privacy Policy should be read together with the UISSW Website Terms and Conditions and the UISSW Cookie Policy.
1. Introduction and Scope
UISSW - F.Z.E is a UAE Free Zone aviation parts trading entity supporting airlines, MROs, CAMOs, leasing companies, and suppliers.
This Privacy Policy explains how UISSW collects, uses, and protects personal data through:
- The Contact form
- The RFQ form
- Email enquiries initiated via the website
- Website analytics (where consented)
- Website security and server logging
This policy does not govern personal data exchanged during formal commercial transactions, which are managed under separate contractual documentation.
2. Identity of the Data Controller
The data controller for website personal data is:
3. Types of Personal Data Collected
UISSW collects limited personal data required to respond to enquiries and operate the website securely.
3.1 Data Provided Directly
When submitting a Contact or RFQ form, UISSW may collect:
- Name
- Business email address
- Company name
- Job title (if provided)
- Phone number (if provided)
- Enquiry details
For RFQ submissions, this may include procurement-related information such as:
- Part numbers
- Quantities
- Certification requirements
- Delivery requirements
Users should avoid including unnecessary sensitive personal data in form submissions.
3.2 Email Communication Data
Website enquiries are delivered to aviation@uissw.com and processed within Google Workspace (Gmail).
Email records may include:
- Sender identity and contact details
- Communication content
- Attachments
Access to mailbox data is restricted to authorised UISSW personnel.
3.3 Technical and Usage Data
When visiting the website, certain technical information may be processed, including:
- IP address (via server logs)
- Device and browser type
- Pages visited
- Interaction metrics
Where analytics consent is provided, usage data is processed via Google Analytics 4 in accordance with the Cookie Policy.
3.4 Security and Anti-Spam Data
The website uses Google reCAPTCHA to protect RFQ and Contact forms from automated abuse.
reCAPTCHA may process:
- IP address
- Device and browser signals
- Interaction patterns
This processing is used solely for security and abuse prevention.
4. How Data Is Collected
Personal data is collected through:
- Contact form submissions
- RFQ form submissions
- Direct email communication
- Cookies and analytics tools (subject to consent)
- Website hosting infrastructure and security logging
- reCAPTCHA anti-spam functionality
5. Purpose of Processing
UISSW processes website personal data for controlled communications, website security, and performance measurement.
5.1 Managing Enquiries
- Responding to Contact and RFQ submissions
- Clarifying procurement requirements
- Maintaining communication records consistent with compliance and traceability standards
5.2 Website Operation and Security
- Maintaining website functionality
- Preventing misuse or automated abuse
- Detecting and responding to security risks
5.3 Website Performance Measurement
- Understanding website usage patterns
- Improving structure and performance
Analytics processing only occurs where consent has been provided.
UISSW does not use website data for behavioural advertising, marketing profiling, or selling personal data.
6. Legal Basis for Processing
Where applicable, UISSW relies on the following legal bases:
- Legitimate interests: responding to B2B enquiries, maintaining secure website operations, and retaining communication records.
- Consent: for non-essential cookies and analytics processing.
- Pre-contractual steps: where RFQ enquiries relate to potential procurement discussions.
- Legal obligations: where retention is required for compliance purposes.
For visitors in jurisdictions such as the EU or UK, consent-based and legitimate interest principles are applied in accordance with GDPR standards.
7. Data Sharing and Third Parties
UISSW shares website personal data only where necessary for website operation and communication handling.
7.1 Website Hosting
The website is hosted and operated using Squarespace, which processes data as a service provider.
7.2 Email and Communication
Website enquiries are processed and stored within Google Workspace (Gmail).
7.3 Analytics
Where consented, website usage data is processed through Google Analytics 4.
7.4 Security
Form protection uses Google reCAPTCHA to prevent automated abuse.
UISSW does not authorise third parties to use website personal data for independent marketing purposes.
8. International Data Transfers
UISSW is based in the United Arab Emirates.
Due to the use of Squarespace and Google Workspace infrastructure, personal data may be processed or stored in other jurisdictions depending on provider systems.
UISSW relies on reputable service providers that implement contractual and technical safeguards appropriate for business communications and website security.
9. Data Retention
Website personal data is retained only as long as reasonably necessary for the purposes described in this policy.
General retention approach:
- Enquiry and RFQ communications: retained for up to 24 months unless ongoing commercial engagement requires longer retention.
- Security logs: retained for operational security purposes for a limited period.
- Analytics data: retained in accordance with configured Google Analytics settings.
Retention periods may vary based on compliance, audit, or legal requirements.
10. Data Security
UISSW applies reasonable safeguards appropriate for a B2B aviation website environment.
These may include:
- Access-restricted email accounts
- Controlled access to website administrative systems
- Platform-level security provided by Squarespace
- Spam and abuse protection via reCAPTCHA
No internet-based transmission or storage system can be guaranteed completely secure.
11. Data Subject Rights
Where applicable under GDPR or similar laws, you may have the rights listed below.
You may have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion where legally permissible
- Request restriction of processing
- Object to processing based on legitimate interests
- Request data portability where applicable
Requests may require verification of identity.
12. Right to Withdraw Consent
Where processing is based on consent (for example analytics cookies), consent may be withdrawn at any time using the website cookie preference control.
Withdrawal does not affect processing carried out before consent was withdrawn.
13. Complaints
If you have concerns about how website personal data is handled, you may contact UISSW directly.
Where GDPR applies, you may have the right to lodge a complaint with your local supervisory authority.
14. Cookie Policy
Details regarding cookies and analytics are provided in the UISSW Cookie Policy.
The Cookie Policy explains:
- Types of cookies used
- Consent controls
- Analytics processing
15. Contact for Privacy Matters
For privacy-related enquiries, please include sufficient detail to allow identification of the relevant website interaction.
If your request relates to a form submission, include the form type (Contact or RFQ) and the approximate submission date.